Spotlight On Laura Reynolds, Destination Director at Cabot Circus
Occasionally we like to shine the spotlight on our members, and in this case one of the members of the Bristol Initiative. We sat down with Laura Reynolds, Destination Director at Cabot Circus to talk about their work and their relationship with the Bristol Initiative.
Tell us about your role – what do you have responsibility for? What does a typical day look like?
As the Destination Director I hold responsibility for the everyday leadership, performance and operational excellence at Cabot Circus. My role centres on driving asset performance while ensuring Cabot Circus remains best in class, safe, vibrant and a progressive destination. We want Cabot Circus to serve as a dynamic hub for customers and the wider community to shop, work, visit and thrive.
Each day is fast paced and multifaceted, combining strategic planning with hands on operational management. I work in close in collaboration with my destination team to deliver the operational requirements. A typical day includes analysing key performance metrics such as sales and footfall, conducting daily operational briefings and aligning the team around core priorities. I ensure all aspects of the destination are running efficiently and in line with our business objectives while also engaging with stakeholders to drive innovation, enhance the customer experience and proactively adapt to evolving market demands.
Why have you joined the Bristol Initiative?
The Bristol Initiative allows the development of strong stakeholder relationships and means we can collaborate with influential local leaders. The platform provides a unique opportunity to share ideas, align on forward-thinking strategies and champion innovation that helps businesses succeed and the city flourish. It’s an important space for uniting efforts toward sustainable economic growth and social issues impacting the Bristol region.
What are the key agendas that you’re looking forward to getting involved with?
The regeneration of the area is something I am interested in and keen to attract more visitors to experience all the great things Bristol has to offer. I am focussed on how we work together as a collective to drive nighttime economy and address key social challenges in the area.
Where is your favourite place to visit in Bristol
It’s great to be working in Bristol again and it holds great memories from my time at university. The place I love to visit is Bristol Hippodrome, always my first choice to watch a performance.
If you'd like to follow Laura on social media you can do so on Linkedin here, and you can find out more about Cabot Circus on their website. Also if you are a member of The Bristol Initiative and would like to be featured in a blog just like this one then you can get in touch with Jenny.